TERMS AND CONDITIONS
Your usage of the precious9 web store is subject to terms of a legal agreement between you and precious9.
1. Bank account details provided by the customer would be final and any error in the details provided by the customer would not be the responsibility of precious9.
2. If you have received an SMS or an EMAIL of the order with a ‘Delivered’ status and if it’s not received by you, please contact us within 24 hours. Instagram: @PRECIOUS9.IN Phone no:+91 8848666480
3. The customer will be under an obligation to take utmost care of the product(s) whilst the products are in their possession. This includes all of the product(s) instructions, documents and wrappings while returning the product(s) in the same condition as received.
4. In circumstances where the customer feels that the product does not conform to quality standards (includes poor packaging, missing product details, broken buttons or zip, tear in fabric, colour fading) at the time of delivery, you can promptly contact us via Instagram: @PRECIOUS9.IN, Phone no:+91 8848666480 with details of the product(s) and its damage within 1 day of receiving the products. If you want a refund due to the problems mentioned above, you must send a detailed video of the opening of the sealed package. The issue you raise must be clear in the video whereon, the customer will receive instructions from us.
5. Upon return of the product, we will fully examine it and notify the customer of their right to a refund (if any) via e-mail within a reasonable period of time. We aim to process the refund as soon as possible and, in any case, within 30 working days from the day, we will confirm to the customer via e-mail that whether or not they are entitled to a refund.
Acceptance of terms
In order to use the services of precious9, you must first agree to the terms of precious9. You may not use the services if you do not accept the terms of precious9.
Passwords and Security
You must agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account of precious9, you use to access the services.
Accordingly, you must agree that you will be solely responsible for all the activities that occur under your precious9 account.
If you become aware of any unauthorized use of your password or of your account, you agree to notify precious9 immediately.Owned & operated by jabla